Frequently Asked Questions
Who is Atelier Rinovo?
We are interior designers and offer both antique and new furniture to furnish your living spaces. We work to find custom solutions for you to create unique and distinctive spaces. Our headquarters are in France, and we operate throughout Europe.
Where does Rinovo's workshop furniture come from?
We source our furniture from all over Europe based on your preferences and requirements. We select pieces for their quality, craftsmanship, and how well they complement the spaces we create with you. Our suppliers are our trusted partners.
Want to reserve or order a piece of furniture?
Each piece of furniture is one-of-a-kind and is listed as available on our platforms (website and social media). To reserve and order a piece of furniture, a deposit is required; the balance is due upon delivery.
How does custom search work?
We can meet in person, or you can send us your request and describe the type of search you’re looking for via email or our social media channels. We’ll get back to you with proposals tailored to your request.
Pick up your new furniture or have it delivered?
Deux solutions s'offrent à vous : nous recommandons les services de www.cocolis.fr pour vos livraisons ou vous pouvez venir récupérer votre meuble, sans frais, aux dépôts de Dettwiller (FR) ou de Ceglie Messapica (IT).
What is the warranty and refund policy?
We are retailers, not manufacturers. Our secondhand furniture is carefully selected and comes with no warranty. For new products, the contractual warranties apply.
Pay for your future piece of furniture?
À votre convenance, vous pouvez régler directement votre meuble par carte bancaire ou autre moyen depuis la plateforme SumUp ou préférez un paiement échelonné, selon vos souhaits, avec notre solution partenaire Alma.
